Supplier Resources

Supplier Resources and Learning

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Ariba Introductory Guides (FAQs)

• Supplier basics (duration 4:33)
  • How to create an Ariba account (@0:10) (Ariba FAQ)
  • How to create an Ariba Workbench (@2:52) (LANL Guide)
  • Company account settings/account administrators (@3:11)
• How to register your Ariba account with LANL (LANL Site)

SAP Ariba Network (FAQs)

• Ariba Supplier log in (SAP Business Network)
• Ariba supported browsers (Ariba FAQ)
• SAP Ariba Help Center (Ariba Site)
• Using the Ariba Help Center and other support options (Ariba FAQ)
  • Contacting SAP Business Network Customer Support as a supplier (Ariba FAQ)
  • Purchase Order help (Ariba FAQ)
  • Invoicing help (Ariba FAQ)
  • Sourcing Event/RFP help (Ariba FAQ)
• Resetting your password or finding your username (Ariba FAQ)
• How to create an order confirmation (Ariba FAQ)
  • Confirming a purchase order with updated delivery dates (LANL Guide)
• Creating a PO-based invoice (duration 4:28) (Ariba FAQ)
  • Invoicing a PO (@0:00)
  • Invoice status (@3:46)
• Creating a contract-based invoice (Ariba FAQ) (LANL Guide)

Need more invoicing help? Call 505-667-5197 or email apcustomerservice@lanl.gov.

• Supplier Administration Resources (Ariba Guide)
  • Transferring the administrator role permission (Ariba FAQ)
  • Changing the administrator permission from an inaccessible account (Ariba FAQ)
  • Adding new users & roles in the company’s account (duration 3:42) (Ariba FAQ) (Ariba Guide)
  • Changing user’s permissions & roles in the company’s account (Ariba FAQ)
• Ariba free Standard account features (Ariba FAQ) ***LANL recommended***
• Ariba fee-based Enterprise account features (Ariba FAQ) ***not required by LANL***
  • Ariba Enterprise account fee schedule and calculator (Ariba Site)
  • Ariba fee-based Enterprise account suspension (Ariba FAQ)
  • Downgrading a fee-based Enterprise account to a free Standard account (Ariba FAQ)

LANL Network (FAQs)

• LANL related assistance/questions (procurement@lanl.gov)
  • Please make sure to include your email signature block with a return email address and phone number
• Procurement opportunities (LANL Site)

Small Business Resources

• New Mexico Small Business Development Center
• Procurement Technical Assistance Center (PTAC) or Program (PTAP)
• Minority Business Development Agency
• U.S. Small Business Administration (SBA)