Supplier Resource FAQ

1. If I am already working on the Ariba Network, do I have to go through the onboarding process with LANL?

2. Does my company have to register in Ariba to transact with LANL?

3. Our company is already registered with Ariba. What other actions do you need us to take?

4. I’m attempting to do the LANL Supplier Self Registration Request, and I cannot find the category

5. What is the difference between a standard account and an enterprise account on the Ariba Network?

6. How do I downgrade my fully enabled Enterprise account to a Standard account?

7. Will I receive any communication from the Ariba Network?

8. Can we start with a standard account and later move to an enterprise account?

9. Can more than one person within our organization access the Ariba Network Standard or Enterprise account?

10. Who becomes the supplier administrator on the account?

11. Can we have multiple supplier administrators on an Ariba Network account?

12. How do I change the account administrator on my Ariba Network account?

13. How do I add users to my Ariba Network account and assign user permissions?

14. Who can receive notifications from the Ariba Network?

15. Why is the Inbox/Outbox disabled (greyed out) on my dashboard?

16. What do I do if I am locked out of my account or forgot my username/password?

17. I am experiencing a browser error or “unauthorized request” when accessing Ariba

18. Will our company’s data be stored by LANL (via Ariba) outside secure servers within the USA?

1. How should I submit invoices to LANL?

2. How do I submit an invoice?

3. How do I add an attachment to my invoice?

4. How do I send a non-PO invoice in Ariba?

5. How do I track my payments once I am on the Ariba Network?

6. How do I cancel, delete, void, obsolete an invoice that I've sent? Can I delete an invoice?

7. We have Time & Materials contracts for people, not goods. How will we be entering our invoice information? (This is most likely for Contingent Labor suppliers)

8. How do I process an order from LANL?

1. To get started, how can I become more familiar with Ariba?

2. Will we receive training on the new system?

3. Where can I get support once I have registered?

4. Can notifications be sent to multiple people within our organization?

5. Will LANL get notifications on changes that suppliers make in the Ariba Network? (e.g. PO confirmations)

6. Who do I contact if I have any questions about my contract?