Los Alamos National Laboratory
Hours: Monday through Friday, 8:00 a.m. - noon, 1:00-5:00 p.m. Mountain time
High Performance Hotline (technical consulting)
Telephone: (505) 665-4444 option 3
Fax: (505) 665-6333
consult@lanl.gov
24 hours a day, 7 days a week
Operations (to report a system or network problem: (505) 667-2919
Lawrence Livermore National Laboratory
Hours: Monday through Friday, 8:00 a.m. - noon, 1:00-4:45 p.m. Pacific time
High Performance Hotline (technical consulting)
Telephone: (925) 422-4532
Fax: (925) 422-0592
lc-support@llnl.gov
24 hours a day, 7 days a week
Operations (to report a system or network problem: (925) 422-0484
Sandia National Laboratories
High Performance Computing
Telephone: (505) 284-7727
sscs-help@sandia.gov or machine-name@sandia.gov
Desktop Computing
Telephone: (505) 845-2243
cchd@sandia.gov
Network/System Access
- ASC Tri-Lab Access: hpc.sandia.gov
- Internal Access: computing.sandia.gov
E-mail Help
For questions related to the application servers (e.g., vplant, feynman. edison): vplant-help@sandia.gov, feynman@help.sandia.gov, edison-help@sandia.gov
For questions about the SMSS archival storage system, etc.: sccs-help@sandia.gov
To create an HPC Technical Assistance Request (TAR): sscs-help@sandia.gov
Track your TAR status: Open the URL included in your TAR correspondence. You may also update the TAR with additional comments.