Los Alamos National Labs with logo 2021

Retiree Insurance Provider Contacts

Employees and retirees are the building blocks of LANL's success. Our employees get to contribute to the most pressing issues facing the nation. Retiree health and welfare benefits are managed by AonHewitt and Associates.

Contact information for retiree providers

LANS Pension Administrator - Hewitt

AonHewitt & Associates
Website Your Pension Resources (YPR)
Member Services (866) 370-7301

Retiree Benefits Administrator - Empyrean

Empyrean Benefit Solutions
Website Empyrean Benefit Solutions
Member Services (844) 805-0002

Medical, mental health services

Blue Cross Blue Shield of New Mexico (BCBSNM)
Group Number HDHP (113794)
PPO (N13794)
Website BCBSNM for LANL
Member Services (877) 878-5265
Claims Advocate (877) 878-5265
Behavioral Health Unit phone: (888) 898-0070
fax: (877) 361-7659

Prescription drugs

Express Scripts
Website Express Scripts
Member Services 800-838-4590
Home Delivery Services 888-327-9791
Accredo (specialty prescriptions only) 800-803-2523

Dental

Delta Dental of New Mexico
Group Number 04000
Website Delta Dental of NM
Member Services 505-855-7111 or 877-395-9420
Claims Address One Sun Plaza-100 Sun Avenue NE, Ste. 400
Albuquerque, NM 87109

Vision

Davis Vision
Website Davis Vision
Member Services 800-999-5431
Claims Address Vision Care Processing Unit
P.O. Box 1525
Latham, NY 12110

2023 Legal

ARAG Legal Plan (Group Legal)
Group Number 14822
Website ARAG Legal Center for Triad
(access code: 14822lal)
Member Services (800) 247-4184
Claims Address 400 Locust Street, Suite 480
Des Moines, IA 50309

2024 Legal

MetLife
Member Services Phone: Life: 800-638-6420
Statement of Health, Option 1
Coverage, Option 2
Website MetOnline
Employer or Association: LANL 

Accidental death & dismemberment (AD&D)

MetLife
Member Services Phone: Life: 800-638-6420
Statement of Health, Option 1
Coverage, Option 2
Website MetOnline
Employer or Association: LANL
Beneficiary Updates 1-866-492-6983
Disability Claim Service 833-622-0139
Triad Customer Number 228241

Fidelity Investments

LANS 401(k) & Roth 401(k)
Website Fidelity NetBenefits
Member Services (800) 835-5095
UC 457(k) & 403(b)
Website Fidelity NetBenefits
Member Services (800) 888-8267

University of California (UC)

UC's Capital Accumulation Payment (CAP)
Website At Your Service
Member Services (800) 888-8267

Social Security

Social Security
U.S. Social Security
Administration
phone: (800) 772-1213
website: Social Security Administration
Local Office (Santa Fe) (866) 571-8130

LANL contacts

Benefits Office
Phone 505-664-6947 (4-MYHR), option 3
Email retirement@lanl.gov
Mailing Address P.O. Box 1663, MS P280
Los Alamos, NM 87544
Office Hours
Monday - Thursday
  • open: 8:00 – 11:30 a.m.
  • closed: 11:30 a.m. – 12:30 p.m.
  • re-open: 12:30 – 5:00 p.m.
Friday
  • open: 8:00 – 11:30 a.m.
  • closed: 11:30 a.m. – 12:30 p.m.
  • re-open: 12:30 – 4:00 p.m.