New Mexico

Medical Benefits

Two plan choices, HDHP and PPO

Both medical plans offer free preventive care and in-and out-of-network coverage from the same network of BCBS providers.

Employees have the choice between two medical plans through Blue Cross Blue Shield of New Mexico (BCBS).

High Deductible Health Plan (HDHP)

A more flexible plan that gives consumers the ability to select the providers that offer the maximum value. The plan:

  • Has higher annual deductibles, but lower monthly premiums.
  • Does not pay until after the annual deductible has been met, but
    meets the IRS requirements to qualify for the optional Health Savings Account (HSA) to set aside pre-tax dollars for eligible healthcare expenses to use towards the deductible.

HDHP Summary (pdf)

Preferred Provider Organization (PPO)

A traditional medical plan with copays and co-insurance for covered services. The plan:

  • Offers lower annual deductibles, but with higher monthly premiums.
  • Meets the IRS requirements to qualify for the optional Health Care Reimbursement
    Account (HCRA) to set aside pre-tax dollars for eligible healthcare expenses

PPO Summary (pdf)

Medical and mental health contacts:

Blue Cross Blue Shield of New Mexico (BCBSNM)

Group NumberHDHP (113794)
PPO (N13794)
WebsiteBCBSNM for LANL
Member Services877-878-5265
Claims AddressP.O. Box 27630
Albuquerque, NM 87125-7630
Claims ResolutionHeather Myers 
    Phone: (406) 437-7052 
John Briggs 
   Phone: (406) 437-7902
mailto:LANL@bcbsnm.com
Behavioral Health UnitPhone: 888-898-0070
Fax: 877-361-7659
24/7 Nurseline800-973-6329

MDLIVE

WebsiteMDLIVE
Member Services877-490-4246
Account Registration888-858-5074

ConsumerMedical

WebsiteConsumerMedical
Member Services888-361-3944

Hinge Health

WebsiteHinge Health
Member Services855-902-2777

Prescription drugs

Express Scripts

WebsiteExpress Scripts
Member Services800-838-4590
Home Delivery Services888-327-9791
Accredo
(specialty prescriptions only)
800-803-2523

Behavioral Health Partner

ComPsych

Websiteguidanceresources.com
Member Services844-244-7657
Organization web ID:NMEAP 

Health & Fitness Programs

A variety of programs to help employees establish and maintain good health are available, as well as on site Wellness Centers, and fitness classes.

The Laboratory also has an incentivised wellness program to help our employees achieve and maintain good health, managed by Virgin Pulse.  This program is also available to non-employee spouses/domestic partners. Employees and non-employee spouses/domestic partners can now embark on their fitness journey together. Financial incentives are only earned for those employees and non-employee spouse/domestic partners enrolled in the Laboratory medical plan.

BCBSNM also offers an additional fitness program membership discount.

Health & Fitness Programs Contacts
Virgin Pulse Rewards Program

WebsiteVirgin Pulse
Customer Services,
Pedometer Issues
1-888-610-1183
support@virginpulse.com
Software Issues505-665-4444
askit@lanl.gov
Program Questions505-606-0140
scastille@lanl.gov

Contact Us

Benefits Office