Los Alamos National Laboratory

Los Alamos National Laboratory

Delivering science and technology to protect our nation and promote world stability

Ombuds Mediation Program

The mission of the Ombuds Office is to enhance communication and mitigate conflict at the Laboratory.   


  • Anonymous Helpline
  • (505) 667-9370


Mediation is a collaborative approach to problem-solving that, with the help of an independent neutral third party, minimizes the escalation of disputes by resolving them informally, quickly, cost effectively, and in a mutually acceptable way.

Mediation standards

Laboratory mediators comply with the Model Standards of Conduct for Mediators, as approved by the American Bar Association, American Arbitration Association, and the Association for Conflict Resolution.

Key advantages  

  • Voluntary
  • Confidential
  • Fast
  • Free
  • You decide the outcome

More about Mediation

To schedule a mediation or facilitated discussion contact the Ombuds Office at 505-665-2387.