Los Alamos National Laboratory

Los Alamos National Laboratory

Delivering science and technology to protect our nation and promote world stability

Retiree Insurance Provider Contacts

Employees and retirees are the building blocks of LANL's success. Our employees get to contribute to the most pressing issues facing the nation.Retiree health and welfare benefits are managed by AonHewitt and Associates.

    Contact information for retiree providers

    LANS Pension Administrator - Hewitt

    AonHewitt & Associates
    Website Your Pension Resources (YPR)
    Member Services (866) 370-7301

    Retiree Benefits Administrator - Empyrean

    Empyrean Benefit Solutions
    Website Empyrean Benefit Solutions
    Member Services (844) 805-0002

    Medical, mental health services

    Blue Cross Blue Shield of New Mexico (BCBSNM)
    Group Number HDHP (113794)
    PPO (N13794)
    Website BCBSNM for LANL
    Member Services (877) 878-5265
    Claims Advocate (877) 878-5265
    Behavioral Health Unit phone: (888) 898-0070
    fax: (877) 361-7659

    Prescription drugs

    Prime Therapeutics - PrimeMail
    Website PrimeMail
    Member Services (877) 357-7463


    Delta Dental of California
    Group Number 4000
    Website Delta Dental for LANS
    Member Services (800) 777-5854
    Claims Address PO Box 997330
    Sacramento, CA 95899-7330


    Vision Service Plan (VSP)
    Group Number 12-284390
    Website Vision Service Plan (VSP)
    Member Services (800) 877-7195
    Claims Address P.O. Box 997105
    Sacramento, CA 95899-7105


    ARAG Legal Plan
    Group Number 14822
    Website ARAG Legal Center for LANS
    (access code: 14822lal)
    Member Services (800) 247-4184
    Claims Address 400 Locust Street, Suite 480
    Des Moines, IA 50309

    Accidental death & dismemberment (AD&D)

    The Hartford
    Group Number 395191 (short-term, supplemental short-term and long-term disability)
    395047 (Defined Benefit Eligible Disability (DBED))
    Website The Hartford at Work
    Member Services (866) 660-2069
    option 9 for a customer service representative
    Group Number ADD-S07166

    Fidelity Investments

    LANS 401(k) & Roth 401(k)
    Website Fidelity NetBenefits
    Member Services (800) 835-5095
    UC 457(k) & 403(b)
    Website Fidelity NetBenefits
    Member Services (800) 888-8267

    University of California (UC)

    UC's Capital Accumulation Payment (CAP)
    Website At Your Service
    Member Services (800) 888-8267

    Social Security

    Social Security
    U.S. Social Security
    phone: (800) 772-1213
    website: Social Security Administration
    Local Office (Santa Fe) (866) 571-8130

    LANL contacts

    Benefits Office
    Phone (505) 667-1806 or (877) 667-1806
    Fax (505) 665-2156
    Email benefits@lanl.gov
    Mailing Address P.O. Box 1663, MS P280
    Los Alamos, NM 87544
    Office Hours
    Monday - Thursday
    • open: 8:00 – 11:30 a.m.
    • closed: 11:30 a.m. – 12:30 p.m.
    • re-open: 12:30 – 5:00 p.m.
    • open: 8:00 – 11:30 a.m.
    • closed: 11:30 a.m. – 12:30 p.m.
    • re-open: 12:30 – 4:00 p.m.

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