Los Alamos National Labs with logo 2021

Retiree Insurance Provider Contacts

Employees and retirees are the building blocks of LANL's success. Our employees get to contribute to the most pressing issues facing the nation.Retiree health and welfare benefits are managed by AonHewitt and Associates.

Provider Contacts  

Contact information for retiree providers

LANS Pension Administrator - Hewitt

AonHewitt & Associates
Website Your Pension Resources (YPR)
Member Services (866) 370-7301

Retiree Benefits Administrator - Empyrean

Empyrean Benefit Solutions
Website Empyrean Benefit Solutions
Member Services (844) 805-0002

Medical, mental health services

Blue Cross Blue Shield of New Mexico (BCBSNM)
Group Number HDHP (113794)
PPO (N13794)
Website BCBSNM for LANL
Member Services (877) 878-5265
Claims Advocate (877) 878-5265
Behavioral Health Unit phone: (888) 898-0070
fax: (877) 361-7659

Prescription drugs

Prime Therapeutics - PrimeMail
Website PrimeMail
Member Services (877) 357-7463

Dental

Delta Dental of California
Group Number 4000
Website Delta Dental for LANS
Member Services (800) 777-5854
Claims Address PO Box 997330
Sacramento, CA 95899-7330

Vision

Vision Service Plan (VSP)
Group Number 12-284390
Website Vision Service Plan (VSP)
Member Services (800) 877-7195
Claims Address P.O. Box 997105
Sacramento, CA 95899-7105

Legal

ARAG Legal Plan
Group Number 14822
Website ARAG Legal Center for LANS
(access code: 14822lal)
Member Services (800) 247-4184
Claims Address 400 Locust Street, Suite 480
Des Moines, IA 50309

Accidental death & dismemberment (AD&D)

The Hartford
Group Number 395191 (short-term, supplemental short-term and long-term disability)
395047 (Defined Benefit Eligible Disability (DBED))
Website
Member Services (866) 660-2069
option 9 for a customer service representative
Group Number ADD-S07166

Fidelity Investments

LANS 401(k) & Roth 401(k)
Website Fidelity NetBenefits
Member Services (800) 835-5095
UC 457(k) & 403(b)
Website Fidelity NetBenefits
Member Services (800) 888-8267

University of California (UC)

UC's Capital Accumulation Payment (CAP)
Website At Your Service
Member Services (800) 888-8267

Social Security

Social Security
U.S. Social Security
Administration
phone: (800) 772-1213
website: Social Security Administration
Local Office (Santa Fe) (866) 571-8130

LANL contacts

Benefits Office
Phone (505) 667-1806 or (877) 667-1806
Fax (505) 665-2156
Email benefits@lanl.gov
Mailing Address P.O. Box 1663, MS P280
Los Alamos, NM 87544
Office Hours
Monday - Thursday
  • open: 8:00 – 11:30 a.m.
  • closed: 11:30 a.m. – 12:30 p.m.
  • re-open: 12:30 – 5:00 p.m.
Friday
  • open: 8:00 – 11:30 a.m.
  • closed: 11:30 a.m. – 12:30 p.m.
  • re-open: 12:30 – 4:00 p.m.