Los Alamos National Laboratory

Los Alamos National Laboratory

Delivering science and technology to protect our nation and promote world stability

Provider Contact Information

A comprehensive benefits package with plan options for health care and retirement to take care of our employees today and tomorrow.

Contacts  

  • Benefits Office
  • (505) 667-1806
  • Email

Medical, mental health

Blue Cross Blue Shield of New Mexico (BCBSNM)
Group Number HDHP (113794)
PPO (N13794)
Website BCBSNM for LANL
Member Services (877) 878-5265
Claims Address P.O. Box 27630
Albuquerque, NM 87125-7630
Claims Resolution (505) 962-7269
Behavioral Health Unit phone: (888) 898-0070
fax: (877) 361-7659

Prescription drugs

Prime Therapeutics
Website PrimeMail
Mail Order Walgreens Home Delivery Pharmacy
Member Services (877) 357-7463

COBRA

BCBS Health Care Service Corporation
Member Services (888) 541-7107
Email cobra@bcbsil.com
Address PO Box 1180
Marion, IL 62959-7680

Dental

Delta Dental of California
Group Number 4000
Website Delta Dental for LANS
Member Services (800) 777-5854
Claims Address P.O. Box 997330
Sacramento, C.A. 95899-7330

Vision

Vision Service Plan (VSP)
Group Number 12-284390
Website Vision Service Plan (VSP)
Member Services (800) 877-7195
Claims Address P.O. Box 997105
Sacramento, CA 95899-7105

Legal

ARAG Legal Plan (Group Legal)
Group Number 14822
Website ARAG Legal Center for LANS
(Access Code: 14822lal)
Member Services (800) 247-4184
Claims Address 400 Locust Street, Suite 480
Des Moines, IA 50309

Disability, Life, AD&D

The Hartford Disability
Group Numbers Short-term Disability (395155)
Supplemental Disability (395191)
Website The Hartford at Work
Member Services (800) 741-4306
The Hartford Life and AD&D
Group Numbers AD&D (ADDS07166)
Supplemental Life (GL395155)
Member Services

phone: (800) 303-9744
fax: (860) 843-3221
Conversion Unit: (877) 320-0484

Claims Address Benefit Management Services
Maitland Claim Office
P.O. Box 946790
Maitland, FL 32794-6790

Flexible spending accounts (FSA)

(HCRA, DCRA, AAEA)

ConnectYourCare
Website ConnectYourCare
Member Services phone: (844) 598-3632

Health savings account (HSA)

HSA Bank
Website HSA Bank
Internet Banking Available 24/7
24/7 Client Assistance Center &
Automated Bankline
phone: (855) 731-5220
email: askus@hsabank.com

Fidelity Investments

LANS 401(k) & Roth 401(k)
Website Fidelity NetBenefits
Member Services (800) 835-5095
UC 457(k) & 403(b)
Website Fidelity NetBenefits
Member Services (800) 343-0860

University of California (UC)

UC's Capital Accumulation Payment (CAP)
Website At Your Service
Customer Services (800) 888-8267

LANS Pension Administrator - Hewitt

AonHewitt & Associates
Website Your Pension Resources (YPR)
Member Services (866) 370-7301
(650) 351-8517 (international)

Retiree Benefits Administrator - Empyrean

Empyrean Benefit Solutions
Website Empyrean Benefit Solutions
Member Services (844) 805-0002

Virgin Pulse

Virgin Pulse HealthMiles
Website Virgin Pulse
Customer Services,
Pedometer Issues
(866) 852-6898
support@virginpulse.com
Software Issues 5-4444
askit@lanl.gov
Program Questions 7-7166
wellness@lanl.gov