Los Alamos National Laboratory

Los Alamos National Laboratory

Delivering science and technology to protect our nation and promote world stability

Provider Contact Information

A comprehensive benefits package with plan options for health care and retirement to take care of our employees today and tomorrow.


  • Benefits Office
  • (505) 667-1806
  • Email

Medical, mental health

Blue Cross Blue Shield of New Mexico (BCBSNM)
Group Number HDHP (113794)
PPO (N13794)
Website BCBSNM for LANL
Member Services 877-878-5265
Claims Address P.O. Box 27630
Albuquerque, NM 87125-7630
Claims Resolution LANL Advocate
Behavioral Health Unit Phone: 888-898-0070
Fax: 877-361-7659
24/7 Nurseline 800-973-6329
Website MDLIVE
Member Services 877-490-4246
Website ConsumerMedical
Member Services 888-361-3944
Hinge Health
Website Hinge Health
Member Services 855-902-2777

Prescription drugs

Prime Therapeutics - Through 12/31/19
Website PrimeMail
Member Services 877-357-7463
Express Scripts
Website Express Scripts
Member Services 800-838-4590

Employee Assistance Program

Employee Assistance Program
Website EAP
Member Services 505-667-7339


BCBS Health Care Service Corporation
Member Services 888-541-7107
Email cobra@bcbsil.com
Address PO Box 1180
Marion, IL 62959-7680


Delta Dental of California - Through 12/31/19
Group Number 4000
Website Delta Dental for Triad
Member Services 800-777-5854
Claims Address P.O. Box 997330
Sacramento, C.A. 95899-7330
Delta Dental of New Mexico 
Group Number 04000
Website Delta Dental of NM
Member Services 505-855-7111 or 877-395-9420
Claims Address

2500 Louisiana Blvd. NE STE. 600
Albuquerque, NM 87110


Vision Service Plan (VSP) - Through 12/31/19
Group Number 12-284390
Website Vision Service Plan (VSP)
Member Services 800-877-7195
Claims Address P.O. Box 385018
Birmingham, AL 35238-0518
Davis Vision 

Davis Vision

Member Services


Claims Address

Vision Care Processing Unit
P.O. Box 1525
Latham, NY 12110


ARAG Legal Plan (Group Legal)
Group Number 14822
Website ARAG Legal Center for Triad
(Access Code: 14822lal)
Member Services 800-247-4184
Claims Address 400 Locust Street, Suite 480
Des Moines, IA 50309

Disability, Life, AD&D

The Hartford Disability
Group Numbers Short-term Disability (GRH-395155)
Supplemental Disability (GLT-395155)
Website The Hartford at Work
Member Services 800-741-4306
The Hartford Life and AD&D
Group Numbers AD&D (ADDS07166)
Supplemental Life (GL395155)
Member Services

Phone: 888-563-1124
Fax: 860-843-3221
Conversion Unit: 877-320-0484

Claims Address Benefit Management Services
Maitland Claim Office
P.O. Box 946790
Maitland, FL 32794-6790

Flexible spending account (FSA)


Website ConnectYourCare
Member Services Phone: 844-598-3632
Email: service@connectyourcare.com

Health savings account (HSA)

HSA Bank
Website HSA Bank
Internet Banking Available 24/7
24/7 Client Assistance Center & Automated Bankline Phone: 855-731-5220
email: askus@hsabank.com

401(k) and Retirement

Triad 401(k)
Website Fidelity NetBenefits
Member Services 800-835-5095

University of California (UC)

UC's Capital Accumulation Payment (CAP)
Website At Your Service
Customer Services 800-888-8267
UC 457(k) & 403(b)
Website Fidelity NetBenefits
Member Services 800-343-0860

Triad Pension

Website Your Pension Resources (YPR)
Member Services 866-370-7301
650-351-8517 (international)

Retiree Benefits

Empyrean Benefit Solutions
Website Empyrean Benefit Solutions
Member Services 1-844-805-0002


Virgin Pulse HealthMiles
Website Virgin Pulse
Customer Services,
Pedometer Issues
Software Issues 665-4444
Program Questions 667-7166