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Inspire the team

Group projects rely on diplomacy to succeed, and it is tough to keep several personalities motivated about one goal.

Consistently recognize and reward individual efforts. Make a positive example of an employee's outstanding work and inspire the whole team.

Be fair, but judicious, when giving praise. Too many compliments will water down their value for everyone.

An insider's perspective

Want an insider's perspective of the issues facing employees? Try doing their job for a day or two.

Changing roles can increase trust and understanding. Managers who get in the trenches with staff typically learn things they wouldn't otherwise; that knowledge often spurs improvements.

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